Question 1

How long does it take to get started?

Accepted Answer

Most clients can be onboarded within 5–7 business days after the strategy session, role definition, and access setup.

Question 2

How do you send reports & KPIs?

Accepted Answer

We provide structured daily and weekly reporting with activity, connection, lead, and quality metrics so performance is always visible.

Question 3

How do you submit and qualify leads?

Accepted Answer

Leads are qualified against your criteria, documented in your CRM, and submitted through the workflow your acquisitions team already uses.

Question 4

Can your agents handle texting and CRM management?

Accepted Answer

Yes. REDG agents can manage live SMS responses, update records, organize pipelines, and coordinate follow-up tasks.

Question 5

Do I need to skip trace the list beforehand?

Accepted Answer

No. Our data managers can handle list pulling, skip tracing, cleaning, tagging, and recycling from end to end.

Question 6

How do I monitor caller activity and quality?

Accepted Answer

You receive transparent KPIs, call recordings, regular quality reviews, and direct visibility into daily production.

Know exactly how your REDG team works.

Ready to build a team that produces?